VEYRA APPAREL LLC sells custom and premium leather footwear through veyraapparel.org.
1. Shipping Area
We currently ship within the United States only.
We do not currently offer international shipping.
2. Order Processing
Because our footwear may be custom-made or made to order, additional production time may be required before an order is shipped.
Orders are generally prepared within approximately 5–8 business days before shipment.
Custom orders may require additional production time depending on the customization, materials, measurements, or order volume.
If an order requires substantially more time than the estimated processing period, we will make reasonable efforts to communicate the delay.
3. Delivery Time
After an order has been shipped, standard domestic delivery generally takes approximately 3–7 business days, depending on the destination and carrier.
Estimated delivery time does not include order production or processing time.
Total fulfillment time for a custom order may therefore be longer than the carrier’s stated transit time.
4. Shipping Carriers
Orders may be shipped through established domestic carriers, including:
- USPS
- UPS
- FedEx
The carrier selected may depend on the destination, package size, service availability, and fulfillment requirements.
5. Shipping Confirmation and Tracking
Once your order has shipped, we may provide a shipping confirmation and tracking information by email.
Customers should use the tracking information to monitor delivery progress.
6. Shipping Address
Customers are responsible for providing an accurate and complete shipping address at checkout.
Please review your address carefully before submitting your order.
If an order has not yet shipped and you discover an address error, contact us as soon as possible at:
We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed after fulfillment or shipment has begun.
7. Delayed Deliveries
Shipping estimates are not guaranteed delivery dates.
Delays may occur because of:
- Severe weather
- Carrier disruptions
- Holidays
- Address problems
- Incorrect delivery information
- Transportation delays
- High shipping volumes
- Other circumstances outside our reasonable control
If we cannot ship an order within the timeframe promised at the time of purchase, applicable laws may require us to provide appropriate notice and, where required, an option to cancel for a refund.
8. Lost or Damaged Packages
If tracking indicates that a package was delivered but you cannot locate it, please first check with household members, neighbors, the delivery location, and the carrier.
If a package arrives damaged, please contact us as soon as possible and provide photographs of the packaging and product when requested.
We will review the situation and work with the applicable carrier or fulfillment provider when appropriate.
9. Incorrect or Undeliverable Addresses
Additional shipping costs may apply when an order is returned because of an incorrect, incomplete, or undeliverable address supplied by the customer.
We may contact the customer to obtain corrected delivery information before reshipping.
10. Contact
For shipping questions, please contact:
VEYRA APPAREL LLC
2327 EUREKA ST #C3
ANCHORAGE, AK 99503
Email: [email protected]